Are statistics too easily manipulated to guide decisions?
Statistics are too easily manipulated to be a reliable guide for decision-making. Last year my company boasted a 95% customer satisfaction score, but that dropped to 60% when the survey asked about specific pain points instead of a general rating. I've seen how changing the baseline or cherry-picking time windows can flip a narrative completely. Doesn't that make you question every stat you see in the news, especially when the sample size is small or the methodology isn't disclosed?