Soft skills training is a waste of company money. I've sat through dozens of workshops on 'communication' and 'leadership' and watched colleagues nod off, then revert to their old habits within a week. Employers keep spending millions on these programs, yet the real issues—unclear expectations, broken feedback loops—never get addressed. Sure, some coaching helps, but generic trainings rarely change behavior. We'd be better off hiring for empathy and training for hard skills instead. What's your experience: have you actually seen measurable improvement from soft skills workshops in your workplace?