Soft skills like empathy and active listening are often praised in the workplace, but I'm skeptical that these can be taught effectively through workshops or online courses. I've attended two leadership trainings that claimed to boost emotional intelligence, yet most participants reverted to their old habits within a month. Real improvement seems to come only from sustained, everyday practice with feedback, not from a one-time seminar. Do you think structured training for soft skills is mostly a waste of time compared to on-the-job experience?