Should Companies Monitor Employees' Screens and Keystrokes?
I work in IT support, and lately I've been wondering: should companies be allowed to monitor employees' screens and keystrokes during work hours, or does that cross a privacy line even in a corporate context? Last week, our manager announced a new tool that logs every click, and some colleagues immediately protested, calling it a breach of trust. But the firm argues it's necessary to prevent insider threats, which is a real concern in cybersecurity. I see both sides—monitoring can catch malicious activity early, but it also stifles autonomy and might lead to micromanagement. Where do you draw the boundary between protecting the organization and respecting the individual?