I run a small logistics company in Vietnam, and the pressure to digitize is everywhere—but the real cost of going paperless isn't just software licenses. Last year, we spent $12,000 on a cloud ERP system plus $4,000 on training, yet our delivery schedules haven't improved much because clients still demand printed proofs of delivery. For small businesses with thin margins, isn't the actual digital transformation less about technology and more about forcing partners to change their habits? I see many competitors adopting QR codes just to appear modern, but they're still printing invoices for tax compliance. So, is 'going digital' really a necessity for SMEs, or is it just another expense that big corporations push on us to sell their tools?